Day: May 25, 2021

Technology

Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers’ experience.

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Technology

6 risks and opportunities of the intelligent, connected cloud

Within three years, 43 percent of the global workforce will become mobile, making the need for reliable and scalable cloud-based security a crucial one. In this infographic, you’ll gain insights into the #opportunities and #risks that businesses encounter when moving to the intelligent business #cloud.

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